• • Q: Where are you based?

    A: We’re happily based in Haryana, India

  • Q: How does shipping work?

    A: Same as a normal e-commerce business.

  • Q: The tracking number for my order stopped updating, what happened?

    A: If you’re buying from outside of the U.S. (particularly in Canada), your country’s customs department may decide to hold your items at the border temporarily, often without explanation! Note: Canada’s customs department takes a particularly long time to resolve these holds. This is relatively rare, but if your order is held up in customs, we suggest calling your country’s customs department directly and ask that they release your items immediately.

  • Q: What if I need to return something?

    A: No worries! Contact us right away and we’ll help guide you through the process – we’ll send you a prepaid mailer to send the item back.

  • Q: How do we contact you?

    A: Click here to contact us